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Frequently Asked Questions
Get quick answers about ReplyRush, the Instagram DM automation tool built for creators, brands, and marketers. Learn how to set up auto-replies, comment-to-DM triggers, and advanced features like Email Collector, Smart Menu, and Follow-Gated DMs.
Frequently asked questions
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How does ReplyRush securely connect to my Instagram account?
ReplyRush connects securely to your Instagram using Meta’s official Business API. You can log in via Facebook or directly with your Instagram account—both methods are safe and Meta-approved! 🔒
Do I need a Facebook account to use ReplyRush?
No. You can connect either through Facebook or by logging in directly with your Instagram Business or Creator account.
Is direct Instagram login secure?
Yes. ReplyRush uses Meta’s secure API for authentication. Your login details are encrypted and not stored.
Can I switch between Facebook and Instagram login?
Yes. You can disconnect and reconnect your account anytime using your preferred login method from the dashboard.
What type of Instagram account is required?
You must have a Business or Creator Instagram account. Personal accounts are not supported by Meta’s automation API.
Why does ReplyRush request Facebook permissions?
If you connect through Facebook, permissions are required to access your linked Instagram account and enable automation features like messaging and comment replies.
Can I use direct Instagram login without Facebook?
Yes. If you choose direct Instagram login, Facebook is not required.
Can I connect multiple Instagram accounts?
Yes. Depending on your plan, you can connect and manage multiple Instagram accounts from one dashboard.
Can I use ReplyRush with a personal Instagram account?
No. You need to switch to a Business or Creator account to enable Instagram DM automation.
What permissions are required during setup?
You’ll need to allow access to manage Instagram messages and account data, as required by Meta’s official API guidelines.
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