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Frequently Asked Questions
Get quick answers about ReplyRush, the Instagram DM automation tool built for creators, brands, and marketers. Learn how to set up auto-replies, comment-to-DM triggers, and advanced features like Email Collector, Smart Menu, and Follow-Gated DMs.
Frequently asked questions
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What plans does ReplyRush offer, and how do they differ?
ReplyRush offers flexible pricing plans designed for creators, influencers, and businesses at every growth stage.
Free Plan – $0/month
Includes basic Instagram DM automation with up to 1,500 DMs per month and support for 1 Instagram account. Ideal for testing core features like post, Reel, and Story auto-replies.
Lite Plan – $10/month
Offers 7,500 DMs per month for 1 Instagram account. Unlocks advanced features like Follow-Gated DMs, Email Collector, and comment auto-replies.
Boost Plan – $25/month
Includes up to 40,000 DMs per month and support for 3 Instagram accounts. Provides full feature access, branding removal, and priority support—perfect for growing creators and businesses.
Max Plan – $100/month
Designed for agencies and high-volume campaigns. Offers 400,000 DMs per month, up to 5 Instagram accounts, extended data retention, and premium support.
All plans support unlimited post and Reel automation, with limits based only on monthly DM usage. You can start small and upgrade as your Instagram automation needs grow.
Is there a free plan or free trial available?
Yes. ReplyRush offers both a Free plan and a 7-day free trial.
The Free plan lets you send up to 1,500 automated DMs per month on one Instagram account, making it perfect for testing Instagram DM automation with no credit card required. You can use it as long as you like.
If you want to explore advanced features and higher limits, you can start a 7-day free trial of a paid plan. This allows you to experience premium tools before committing.
You can upgrade anytime as your automation needs grow.
How does the monthly DM limit work, and what happens if I reach it?
Each ReplyRush plan includes a set number of automated DMs per month. For example, the Free plan includes 1,500 DMs, Lite offers 7,500 DMs, Boost includes up to 40,000 DMs, and Max supports up to 400,000 DMs per month. The limit resets at the start of each month 1st.
If you reach your monthly DM quota, ReplyRush will pause new automated messages until your limit resets or you upgrade your plan. There are no overage charges — automation simply stops to prevent unexpected costs.
You can monitor your DM usage inside the dashboard at any time. If your engagement grows and you need more volume, you can upgrade instantly to continue sending DMs without interruption.
Can I upgrade, downgrade, or cancel my ReplyRush plan anytime?
Yes. ReplyRush offers flexible monthly pricing with no long-term contracts or lock-ins. You can upgrade your plan at any time if you need more DMs, features, or account support. Upgrades typically take effect immediately.
If you no longer need higher limits, you can downgrade to a lower plan for the next billing cycle.
You can also cancel your subscription anytime. After cancellation, you’ll keep access to paid features until the end of your billing period, and your account will move to the Free plan without losing your data.
Do you offer yearly subscriptions or annual discounts?
Yes. ReplyRush offers discounted annual plans, typically saving around 20% compared to monthly billing. When you choose yearly billing, you effectively get 12 months for the price of about 10.
For example, Lite, Boost, and Max plans all have lower total costs when paid annually. This is ideal if you plan to use Instagram DM automation long term and want to reduce overall expenses.
Annual plans include the same monthly DM limits and features as standard subscriptions — you simply pay once per year instead of monthly. You can switch between monthly and yearly billing from your account settings at any time.
What payment methods are accepted and which currency is used?
ReplyRush accepts major credit and debit cards such as Visa and MasterCard. Depending on the payment processor, additional options like digital wallets may also be available during checkout.
All plans are billed in US Dollars (USD) by default. If you’re paying from another country, your bank will automatically convert the amount to your local currency.
Your final billing amount and currency will always be shown clearly before payment. All transactions are processed securely to protect your payment information.
Do you offer refunds if I cancel or am not satisfied?
ReplyRush subscriptions are generally non-refundable for the active billing period. If you cancel mid-cycle, your plan will remain active until the end of that billing period, but unused time is typically not refunded.
If you experience a billing error or a serious technical issue, you can contact support for review. Refund requests may be handled on a case-by-case basis.
To avoid commitment concerns, you can start with the Free plan or monthly billing before switching to an annual subscription. Always review the official Return & Refund Policy for full details.
Are there any hidden fees or extra charges?
No. ReplyRush offers transparent pricing with no hidden fees. Each plan clearly outlines your monthly DM limit, features, and account support.
There are no overage charges if you reach your DM quota. Automation simply pauses until your limit resets or you upgrade. You’re only charged more if you intentionally move to a higher plan.
Core features, analytics, and mobile app access are included in your subscription. What you see on the pricing page is exactly what you pay.
How do I choose the right ReplyRush plan?
Choosing the right plan depends on your Instagram engagement and automation goals.
Free Plan is ideal for beginners who want to test Instagram DM automation with up to 1,500 DMs per month.
Lite Plan ($10/month) works well for small creators and businesses needing advanced features like Follow-Gated DMs and Email Collector, with up to 7,500 DMs monthly.
Boost Plan ($25/month) is perfect for growing influencers and brands, offering up to 40,000 DMs per month, multiple account support, branding removal, and priority support.
Max Plan ($100/month) suits agencies and high-volume campaigns, with up to 400,000 DMs per month and support for multiple large accounts.
If you're unsure, start with a lower plan and upgrade anytime as your engagement and automation needs grow.
What if I need more than the Max plan or require an enterprise solution?
If your needs exceed the Max plan limits — such as higher monthly DM volume, more Instagram accounts, or advanced business requirements — you can contact the ReplyRush team for a custom solution.
ReplyRush offers flexible, scalable options for high-volume creators, agencies, and enterprise clients. Custom plans may include increased DM quotas, multi-account expansion, priority support, white-label options, or tailored onboarding.
If you have specific compliance, integration, or large-scale automation requirements, reach out through the Contact page to discuss a plan built around your growth goals.
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