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Frequently Asked Questions
Get quick answers about ReplyRush, the Instagram DM automation tool built for creators, brands, and marketers. Learn how to set up auto-replies, comment-to-DM triggers, and advanced features like Email Collector, Smart Menu, and Follow-Gated DMs.
Frequently asked questions
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How do I create a ReplyRush account?
Visit the ReplyRush website and click Sign Up. Enter your details, verify your email, and log in to your dashboard. You can start with the Free plan or activate the 7-day free trial of a paid plan.
Do I need a Business or Creator Instagram account?
Yes. ReplyRush requires an Instagram Business or Creator account to connect through Meta’s official API. Personal accounts are not supported.
How do I connect my Instagram to ReplyRush?
After signing up, click Connect Instagram in your dashboard. You can log in via Facebook or directly through Instagram, grant permissions, and your account will be linked securely.
Do I need a Facebook account to use ReplyRush?
Not necessarily. You can connect through Facebook if your Instagram is linked to a Facebook Page, or you can use direct Instagram login. Both methods are secure and Meta-approved.
Can I connect multiple Instagram accounts?
Yes. Depending on your plan, you can manage multiple Instagram accounts from one dashboard. Boost and Max plans support multiple accounts.
Do I need technical skills to set up automation?
No. ReplyRush is a no-code platform. You simply choose triggers, write your message, and activate automation — no coding required.
How do I set up my first automated DM?
Connect your Instagram, select a post or Reel, choose a trigger (like a comment keyword), write your DM message, and activate the automation. ReplyRush will automatically send messages when users meet the trigger conditions.
How can I test my automation?
Use a second Instagram account or ask a friend to comment with your trigger keyword. You can also check the ReplyRush dashboard to confirm the DM was sent successfully.
Can I use ReplyRush on mobile?
Yes. ReplyRush offers a web dashboard accessible on mobile browsers and a mobile app for on-the-go automation management.
What support resources are available?
ReplyRush provides a Help Center, setup guides, blog tutorials, and customer support to assist you with Instagram DM automation setup and troubleshooting.
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