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Frequently Asked Questions
Get quick answers about ReplyRush, the Instagram DM automation tool built for creators, brands, and marketers. Learn how to set up auto-replies, comment-to-DM triggers, and advanced features like Email Collector, Smart Menu, and Follow-Gated DMs.
Frequently asked questions
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What is ReplyRush?
ReplyRush is an Instagram and Facebook DM automation tool that turns comments and keywords into instant direct messages. It helps creators, brands, and agencies capture leads, send offers, and automate engagement without complex chatbot setups.
How do I get started?
Sign up, connect your Instagram or Facebook Page, choose a comment or keyword trigger, add your message template, and activate automation. Most users go live in just a few minutes.
Can I log in with Facebook or Instagram?
Yes. You can connect using Facebook Login or direct Instagram Login. Your Instagram account must be a Creator or Business profile for automation.
Does ReplyRush require my Instagram password?
No. Authentication is handled securely through Meta’s official login system. You never share your password directly with ReplyRush.
Does ReplyRush support Facebook Page DM automation?
Yes. You can automate Facebook Page DMs alongside Instagram DMs from the same dashboard.
Can I automate DMs for comments and keywords?
Yes. You can automatically send a preset DM when someone comments on a post or Reel, or when they send a specific keyword via inbox.
Which Instagram accounts are supported?
Only Creator and Business Instagram accounts linked to a Facebook Page are supported. Personal accounts cannot use automation.
What is Follow-Gated DM?
Follow-Gated DM requires users to follow your account before receiving a specific automated message or link. It helps increase followers and improve lead quality.
Is ReplyRush compliant with Instagram policies?
Yes. ReplyRush uses Meta’s official APIs, follows rate limits, and only sends DMs triggered by user actions such as comments or keywords.
How is ReplyRush different from ManyChat?
ReplyRush focuses on simple, fast Instagram-first and Facebook DM automation. It’s designed for quick setup and practical comment-to-DM workflows without complex flow builders.
What is Instagram DM automation and how does it help growth?
Instagram DM automation sends instant responses when users comment or message you. It improves engagement, captures leads, and increases conversions without manual replies.
Can ReplyRush send DMs from post and Reel comments?
Yes. Comments on posts and Reels can trigger automatic DMs based on your selected campaign.
How does comment-to-DM automation work?
You link a post, set a message template, and activate automation. When someone comments, ReplyRush automatically sends your preset DM.
How many DMs can I send per day?
Meta uses dynamic rate limits. ReplyRush automatically manages pacing to keep your account within safe sending limits.
Can I automate both Instagram and Facebook from one dashboard?
Yes. You can manage Instagram account automation and Facebook Page DM automation together in one place.
Is ReplyRush a good ManyChat alternative?
Yes. If you want simple, fast, and affordable Instagram and Facebook DM automation without complex chatbot flows, ReplyRush is a strong alternative.
Does ReplyRush use the official Meta API?
Yes. All automation runs through Meta’s official Instagram and Facebook APIs to ensure compliance and account safety.
How fast can I go live with automation?
You can connect your account and activate your first automation in minutes, as long as your Instagram is a Creator or Business account.
Can agencies manage multiple accounts?
Yes. Agencies can connect and manage multiple Instagram and Facebook accounts from one dashboard, depending on their subscription plan.
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