To get started, visit the ReplyRush website and click “Sign Up” (or install the ReplyRush mobile app). You’ll fill in a short form with your details, then verify your email to activate your account. Signing up is free and quick – no credit card is required to start your free trial.

Yes. ReplyRush uses Instagram’s official API, which requires a professional Instagram account (Business or Creator) that’s connected to a Facebook page. Personal Instagram accounts are not supported. If your account isn’t already a Business/Creator profile, you’ll need to switch to one (it’s free in Instagram settings). This ensures ReplyRush can integrate properly and follow Meta’s guidelines.

After creating your ReplyRush account, you’ll link your Instagram through a secure Facebook authorization. In ReplyRush, click “Connect Instagram” (or a “Continue with Facebook” button) and log into your Facebook account that manages your Instagram profile. Grant the requested permissions (for managing messages, comments, etc.), and ReplyRush will be linked to your Instagram. You do not give ReplyRush your Instagram password directly – the connection is done via Facebook’s official login for safety.

Yes. Since Instagram’s API is accessed through Facebook, you’ll need a Facebook account that has a page connected to your Instagram Business/Creator profile. During setup, ReplyRush will prompt you to log in via Facebook to authorize your Instagram account. If your Instagram isn’t already linked to a Facebook Page, you should do that first (Instagram will guide you through linking to a new or existing Facebook Page). This is a one-time setup step to ensure a secure, official integration.

Yes, you can manage multiple Instagram profiles in one ReplyRush account (great for agencies or users with several brands). The number of Instagram accounts you can connect depends on your plan – for example, the Free and Lite plans allow 1 account, the Boost plan allows 3, and the Max plan allows up to 5 accounts simultaneously. You can easily switch between connected accounts in the ReplyRush dashboard and set up separate automations for each.

Not at all. ReplyRush is a no-code platform, meaning all features are accessible through a user-friendly dashboard. Setting up an automation is as simple as selecting triggers and typing out message text – no programming required. The interface is designed for beginners, and there are tooltips and templates to help you along. If you know how to use Instagram, you can use ReplyRush without trouble.

After linking your Instagram, you can launch your first Auto DM in minutes. Here’s a quick step-by-step: Choose a trigger: In your ReplyRush dashboard, select a recent Instagram post (or Reel/Story) and click something like “Link Post” or “Add Automation”. Decide whether you want to DM everyone who comments or only those who comment a specific keyword. Define the keyword (optional): If using a trigger word, enter the keyword(s) you want to listen for (for example, “info” or “price”). You can add multiple keywords or leave this blank to message all commenters. Create your message: Write the DM you want to send. You can include personalization like the user’s name using placeholders, and even add emojis or a link. Keep it friendly and relevant to what you promised in your post. Activate: Save or enable the automation. That’s it – ReplyRush will now monitor that content and automatically send your DM to each qualifying user who comments. For example, if you set “Comment ‘GUIDE’ for a free ebook,” you would link your post in ReplyRush, add GUIDE as the trigger keyword, draft your DM with the ebook link, and turn it on. Anyone who comments “guide” will instantly get your DM.

A simple way to test is to use an alternate Instagram account (or ask a friend) to perform the trigger action. For instance, comment on your post with the trigger word and see if your account immediately sends a DM. You should receive the auto-DM just as any user would. Additionally, you can monitor the ReplyRush dashboard – it will often show recent automation activity or logs of messages sent. Before rolling out to a big audience, it’s wise to do a quick test on a dummy post or via Instagram’s Story (you can make a test story that says “send me X word”). Once you see the automated message come through, you’ll know everything is set up correctly. If something doesn’t work in testing, double-check your trigger keywords and ensure your Instagram is properly connected (the issue is usually a mis-configuration which can be fixed quickly).

Yes. ReplyRush offers an advanced web dashboard that you can access on desktop or mobile browser, and it also has a mobile app for iOS (Android is in development). The mobile app allows you to stay connected on the go – you can receive notifications, monitor campaigns, and respond if needed right from your phone. This means you’re not tied to a computer; you can manage your Instagram DM automation anywhere, anytime. If you’re on Android or if the app isn’t available on your device, you can still log into the ReplyRush web interface via your mobile browser – it’s mobile-responsive and works well on phones.

ReplyRush provides several resources for new users. The Help Center on the website contains step-by-step guides and tutorials for common setup tasks– for example, there are articles on creating your account, connecting Instagram, and launching your first auto-DM. You’ll also find tips and best practices on the official ReplyRush blog, where they share strategies and success stories. If you run into issues or have questions, ReplyRush offers 24/7 support (via email or chat), so you can reach out anytime and get assistance. In short, you have a full knowledge base and a responsive support team to ensure you succeed with the platform.